Jasmine House in Tamworth

First time ordering from here, extremely disappointed. 2/3 dishes were poor. Most of the food was cold, the duck was not crispy in the slightest (as advertised) and non of the food was nice. Rang to complain and ask for a refund, we were told that refunds can’t be given as per the police. We asked what the refund policy was and she told us only if there was a problem with the food. We then further explained that it was cold and not as advertised (as well as horrible in taste). This conversation went round in circles to which the lady on the phone hung up on us. This was extremely unprofessional, rude and unnecessary. Will definitely not be a return customer and wouldn’t recommend to anyone!

First time ordering here had great service, very delicious and piping hot food. My partner and I enjoyed our food thoroughly will be back. Definitely recommend

Ordered from here 3 meals. The one was fine but the duck was not crispy and overall very slimy and fatty. The beef in black been sauce was disgusting aswell as the sauce for the duck. The food was also Luke warm even tho we collected it earlier than was told to come. Rang them up and the girl on the desk simply said, "taste is objective and I'm sorry you didn't like your food but if it's been touched we cannot offer a refund" we went round in circles for about 20 minutes as she proceeded to say "I'm not going to give you a refund and that's the end of it and hung up on me. She kept repeating that there isn't really a refund policy and that if you don't like the food don't order from us again. Really wouldn't recommend this place even if you have a good meal the people here are just outright disrespectful.

Tonight was the first time ever ordered from here, i will most definitely will not be ordering again. The food was the worst I'd ever eaten Chinese's wise from Tamworth. Missing food and food I wouldn't even feed a dog, very very disappointed. Never again.

Crispy shredded beef disgusting very hard burnt to a crisp with no beef inside called to complain to ask them to replace the woman was having none of it. It’s always been cooked the same there’s nothing wrong with it I couldn’t even put my fork through it! Never again

Rrally good chinese! Never ordered from here before but glad we did. Was lovely & they made the Kung Po Pork extra spicey for me. Vert tastey, great sensible portion sizes, so no waste.

Love the beef curry & the yung chow chow mein, meals are always fresh & hot x

Ordered a dish they got it wrong and then blamed me, said I should have ordered it differently. Was really rude when I complained, said they would change it this time bit next time they won't and when my son went to collect it they had another go saying i should have asked for it the right way. Won't be going here again. Attitude was disgusting for their mistake.

First time ordering from Jasmine House and will probably be the last. I read the previous good reviews and thought we'd try it but was left really disappointed with the food, the chicken balls were all burnt to with in an inch of their life, the beef chow mein was extremely oily and inedible and the spring roll had such a strong garlicy taste to it it made my taste buds numb! Only saving grace for this place was the delivery guy he was very happy and a pleasure to deal with. They might have just been having an off day as it happens but it has put me off ordering again.

I went to Jasmin House last night for the first time, the food was very tasty.The ribs had lots of meat on, the prawns were big and juicy and the bbq sauce wow.It was the best I have tasted in Tamworth so far. Good quality food. Unfortunately the price is a bit to high for me so it won't become my regular maybe just my treat take away.