Euston Way in Telford and Wrekin

Was tempted in to visit with a 40% off voucher through the door and thought the menu looked really good. The food was nice but unfortunately that's where the praise ends. A lady who I assume was the GM kept us waiting at the door for about 5 minutes whilst she was just at the bar leafing through a ringbinder; took us a while to get drinks and the waitress didn't know anything that was on the menu. As it took so long to order the drinks we ordered food then too hoping it would speed things up, it didn't. Drinks took about 15 minutes to arrive, food over an hour. We asked for more drinks before the food came from the GM, nothing came. The waitress who served us dinner asked if we wanted more drinks, we said we'd ordered some about 15 minutes ago but they hadn't come and she said she'd check, nothing. Asked about member of staff another 10 minutes later for the drinks and she came back about 5 minutes after with them saying they hadn't put through. We'd of course long finished our food by then! The food was nice, but the service was absolutely terrible and would put me off ever visiting again / recommending. I should also note this was on Friday afternoon - it was not particularly busy in there.

Went for the breakfast, coffee was OK and they ask you for individual quantities on the cooked breakfast which is also good saves wasted food.Overall the food was good nothing great just OK which I kind of expected.The issue I had was the seating was in real need of at least a good clean,the whole place was past its best really looking tired in places.Went the toilets afterwards and the toilet was out of order not great either.Had a concern that the fire door into the kitchens needed repairs as it looked to not close fully, like I said needs some TLC putting into the place to make it worth revisiting.

Great staff and usual excellent value. Came for dinner because staying in the Prem Inn next door, but I usually stay and eat elsewhere. I'll probably come back after tonight, service was quick, efficient and the food and drink were 👍

Came here for breakfast as we’d heard good things about it. Will definitely be coming again, food was lovely and hot. Really tasty and very friendly staffWould highly recommend

I’ve just returned from what should have been a nice relaxing weekend break but to be honest it was far from that. I originally booked the Premier Inn at Telford Central with the adjacent Beefeater restaurant for a relaxing post Christmas/Boxing Day break to unwind after a busy festive period but unfortunately due to both myself and my partner testing positive for Covid 19 on Christmas Eve our plans had to change and so did our booking which was re-scheduled for 29th January.On arrival in the car park it seemed rather busy and the footbridge connecting the railway station to the town was packed with what can only be described as noisy hooligans. We checked in and all seemed fine and Gemma on reception advised we could upgrade our meal deal to include an evening meal as well as breakfast. I’d already paid for the breakfast when accommodation was booked. I paid an additional £30.98 for this and a table was booked for 7.15pm. We arrived promptly on time to be greeted by several security staff ( at a Beefeater ??) a bag search and once inside half the hooligans off the footbridge from earlier who had obviously had too much too drink and thought that they could sing. Not a great first impression. The staff appeared to be very rushed and did not fully explain what we could order from the menu but instead handed us a couple of additional cards and left us to figure it out. As we were in a Beefeater restaurant we thought we would both enjoy a steak so we ordered two sirloins. Within five minutes of placing our order we noticed we could upgrade to a three course meal for an additional £2 each so we thought we would ask if we could take advantage of this as we were both particularly hungry. The first waitress I asked said that’s only Monday to Friday which I thought was a bit odd so I asked a different waitress and she advised it was too late as the food order was already processed. I think it was more of a case of she couldn’t be bothered to go and check. As our food had still not arrived and we had finished our included drinks we opted for a bottle of house red. This arrived with two glasses and an apology from the waitress,” I’m sorry we have no more wine glasses”...she provided huge Gin glasses. Really ?? Whilst all this was going on the hooligans continued to sing and it was just not a nice atmosphere. Our food arrived and first impressions were its not great but by this time we were both very hungry. The rocket salad that accompanied the steak was not fresh, it was dry, curled up and had obviously been out for a while. The sirloin was disgusting to be honest, I’ll leave it at that. If you don’t believe me look at the attached photo’s. My partners was equally as bad. We left the restaurant still hungry. I went back to the hotel and ordered a take away meal to be delivered. I explained the bad experience to the receptionist Gemma and she was very helpful and did the best she could. She said she would refund the meal deal cost. The whole weekend was completely ruined and was certainly not the relaxing weekend I had wished for us both.If I could give a zero rating for the Telford Beefeater I would.Shocking

We booked a table here for our family of 4. The waitress was lovely. The food was awful. There were 3 items from the menu we chose but they didn't have any. I asked for my steak to be rare, it came out medium. We will not be returning

Not good main came out before starter8 oz fillet ok'Grilled' mushroom was deep friedTriple cooked chips were rock hardThen they bring me starter when I'm 3/4 way through mainWhich wasCalamari drenched in oil/greaseNot the best, hope breakfast is better

Nice place and easy to find. Polite staff and the food was really very nice. However service was incredibly slow considering the place was not even half full. Waitress was very pleasant and was asked for some extra sauce but by the time it arrived the food had been eaten. Plates were not cleared away and we sat with them for at least 30 minutes as our waitress had completely disappeared! We decided to leave at this point and I had to go and find a member of staff to request the bill. Again he was very polite and came over to the table after I had to ask him as we were splitting the bill. Such a shame as the food was lovely. Perhaps they should employ enough staff to cope with the covers they are serving!

Great atmosphere, gorgeous food, the manager was impeccable in delivering world class service and the staff took their lead from his exceptional service.

Not an excellent experience, if I'm honest. We came here as part of our B&B booking with Premier Inn. It took us a fair while to be seated and then the service was extremely minimal. It was very hard to even grab the attention of waitresses as they never came to the back corner of the restaurant. The full English was average and the pancakes were nice. My partner ordered a porridge with syrup but it came without syrup and it had gone cold during the time we had to wait for assistance (which actually never came). Very good value for money and if you want quantity over quality then this is the place to be!