Pepe's Piri Piri in Warwick

Every time I order fizzy drinks and ask for 5 they only give me 4 it’s not even one time it’s happened on multiple accounts. I’m sick of it.

No tissues inside the bag and way too much chilli powder on the piri piri fries. Improve this by asking the customer about the amount of powder they want in their fries and put tissues in the bag because those are a necessity

Mashallah an amazing place, service is always fast and they treat me so well - would recommend 100%

You’ll get your peri peri chicken quick here because it’s not that packed and busy like alum rock. 👍 parking out side in the day time can get full but it’s ok to park a bit further away if you find a legal space.

Rude staff didn’t realise my order went to collection came asap 22:58 they locked the door when they saw me coming and tried to say I couldn’t have my order even though they closed at 23:00. Told me how lucky I was! Well guess what you won’t be lucky enough to get my order again 👍🏻

I spent £45 on food which was placed on the floor by your driver.. bag ripped open with food exposed to the ground and leaking everywhere due to your poor packaging. How do you expect a brown paper bag to hold two whole chickens, numerous chicken wings and strips to hold together? You've ruined my mat and the floor needs a clean up.If you're reading this, respond with and email address so that I can contact you.I demand a refund in full. Nothing less.--------Update: Pepe's have refused to refund me, blaming the the driver, not acknowledging their poor packaging... only to say they'd offer 10% next time I'm in store only.They've kept my £45 and I have no edible food to show for it.Unacceptable

I would give this place zero stars if it was possible.The chicken and rice were more like charcoal and rice. Most of it burnt and the remainder pieces were ridiculously dry. See photos and judge for yourself, I've even put some aside and taken a photo to show bad it was.Don't waste your money and suffer from food poisoning eating from here.Wish I read the other reviews before ordering.Additional dips I paid for weren't sent. The only thing good was the Pepsi can.Won't be visiting any Pepes again as pretty much everyone seems to have zero quality control.

Placed order on 24th December order no :BAD 54 they delivered without fries I called them spoke to A guy called Abdullah and he told me thier staff had forgotten to put the fries in the order instead of sorting the issue he goes to me as I had ordered through uber Eats I should get the issue sorted with Uber Eats !!! Very rude of them rubbish customer service will never order from them. Paid for a meal but not delivered as per order surely this is daylight robbery!!! Very un professional staff and service .

FOUND HAIR IN MY FOOD TWICE NOW!!Ignored it the first time when I saw a small, thin hair in my burger as I wasn't entirely sure but pictures show what I found in my chicken salad the 2nd time I ordered from this branch.Absolutely disgusting and it's clear that there are no hygiene standards. This place is dirty and it has totally put me off eating Pepe's now. I will definitely not return to this branch. I was almost sick when I saw this in my salad at work the next day; it was mixed in and at the bottom with the sauce so there is no way that it was mine. I could not eat anymore and had to throw it away.Manager tried convincing me that this was not a hair, but actually a bristle from one of the brushes that they put sauce on wings with. Received no apology for this at all or reassurance that this would not happen again. Instead of them resolving this, the manager asked me for pictures so that he could show his 'seniors'.Instead of any resolution, I had to ask for another salad and also collect it. Once there, I was told that they were not supposed to, as they usually only deal with complaints on the same day. Clearly, my issue was an inconvenience to them and was not important enough for them to overlook this rule, despite me telling the manager repeatedly that I bought the salad to eat for the following day.Male staff, including the manager were not wearing masks but wore hair nets. It seemed so silly that the male staff who had beards, including the manager, did not wear beard nets. I actually asked the manager about this and how it would help to prevent beard hairs in customers food and he informed me that the staff are not allowed to wear beard nets as it is against company policy. Either the staff need to wear beard nets or their sauce brushes need changing.Staff seem to be absolutely clueless and unable to perform their job competently as we made a phone order for collection but when we arrived, got told that they don't have any record of it so hadn't made it. We had to wait another 15 minutes to receive our order and then there was a mix up with the amount of change we got. The worker gave us more change than she was supposed to, which the manager asked me if I would return. None of this was our fault and we didn't realise until later on.Yet, I received no apology about the disgusting hair found in my almost £6 salad and no offer to replace.Customer service, hygiene standards and cleanliness needs massive improvement. Staff clearly need more training and skills.I'll let other people determine from the pictures whether or not they feel that this is a persons hair or is actually a bristle from a brush.

Amazing! Spicy and great burger! Way better than KFC, McDonald's or Burger King! Must try!