Domino's Pizza in Worcester

Very poor service!!!! staff not friendly not recommended for anyone. Pizza as on photos cheeseburger Pizza without topping sauce on top. Pepperoni Pizza burnt on top and dry. Delivery driver can't find address i need walk on another stret collect my poor quality Pizza (address have easy access)What a horrible service and shame for business!!!!! Rating 1⭐ beacous no option for less.

Great food but pricey

Don't go to this dominos.. Wasted 4 hours for an order that never came. Even went into the store and saw my pizza on the side. What an absolute joke!Don't even bother with this place, their 'manager' is a joke and would rather stand around chatting and tell everyone to hold on than to sort out my order or the others waiting in there.Same happened during the football few months ago.Disgusting behavior for a mangerThere's another dominos in Malvern and east side of Worcester.. 100% go there.

Poor. Food was burnt and dry - has been for the last 3 orders. Today was the worst out of the 3. Called up for the first time (figured the other 2 could have been trainees etc) to ask if there’s anything that can be done and the rudest man answered the phone. If I’m going to be paying £20 for a pizza the least I can expect is that it’s not inedible and burnt. Time to take my business elsewhere, the attitude was the nail in the coffin for me.

I had food poisoning from order 392878595 as i screenshot the order for occurences like this. How do I know? 3 days prior I ate nothing as I am aware of the calories in the order, so this pizza was the first thing I ate, next day I bought shopping from Co-op as i had no prior food in my fridge, subsequently was thrown away after falling ill the day after eating Dominoes, i can source this reciept and time differences if requested, i am now 3 days into dealing with gastrointestinitis of which I display all the symptoms. The pain has been enormous and unnessecary. I will never again order from you. I reasearched my condition to find it can be spread by lack of hand hygeine. They have an open area so you can see them prepare food with their hands, but no hand washing. These people do not wash their hands after using the toilet, or the food is out of date, or not stored properly. Which ever it is, we will find out. I will be telling all my friends and everyone i come across to not use this store. Shame on you

Very rude staff. Arrived to collect pizza which I had phone ordered ( which took 10 minutes as woman could not hear me, as so loud in the background) to be told in a sarcastic manner they only take card. Luckily had card with me but did advise them maybe to tell customers on the phone it is card only for payment for the bloke to laugh at me and shrug his shoulders. Will not be using again

Ordered on their app. Delivery driver phoned because he had driven to the wrong place even though advised otherwise before order. Rang again 15 minutes later to complain that they were running out of fuel and complaining about difficulty of finding the place (again, prior delivery notes were advised). Very poor staff, two stars because of the food.

Delicious food but terrible staff. 2 hours and no delivery. Rude staff told us it had been delivered. Our fault for not getting being wherever they took it to.

Appalling!!! Don’t know why we still bother, our last 3 pizzas were as follows: first freezing cold, second toppings were on box not pizza and today we made a simple change to swap an ingredient and it came without the change (meaning the eater couldn’t eat half of their £16 pizza). The first two times (hence why we tried a third) they rectified the problem fairly quickly and got new pizzas out to us but today I spoke with the manager who initially refused me a new pizza and told me I could have a refund at some point in the future once they had done an investigation, therefore thinking it’s ok to be left with no food and no money. An absolute joke, I explained that I had the complete order receipt on my phone showing the change which I could send over/ show but it made no difference, it was only when I refused to take no for an answer that he gave in after an age on the phone and said he’d send another out; 90 mins after the 1st order it arrives. Disgusting customer service and it’s fair to say I’ve never had an issue with papa johns so we’ll be going there in future! Long time fan of dominos as a brand but avoid this one in Worcester if you enjoy eating your food when planned or as ordered

Unfortunately I had a terrible experience with the delivery of my order.Ordering my meal on the phone was completely fine, very polite and fast which is great but after an hour past when I haven't heard a thing as to where the delivery was at this time I desired to call in and ask if all where alright. The employee that took my order down was as worried as I was wondering the whereabouts of the driver. 10 minutes later the driver turn back up to the shop saying that he couldn't find my address. Now I admit that the location of my house isn't that easy to find but it is pretty straight forward after looking into google maps or into a satnav. coming to half an hour later the food does arrive but arrives with a different driver who had to be pulled into this delivery mission and the food is just stone cold, Not even at bit warm.I'm not usually the type to leave bad reviews and I honestly don't want to just direct the negativity to this shop, I would give the review to Domino's company all together because I knew they did their best to correct the mistake. They where incredibly apologetic but sorry really isn't enough when you're paying full price for cold food and terrible service with not considering a refund or even a discount.the only reason I'm giving it 2 stars instead of one is because I do like the shop, I've had deliveries from them before it's just Domino's service itself I'm annoyed over.