Cinnamon in Carmarthenshire

Cuisine: Indian

Where is Cinnamon?

🏠 5 Mansel St, Carmarthen SA31 1QX


Opinions

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Gross.Don't waste your money.Ordered for takeaway, staff polite and friendly on collection but food was dreadful.Chicken passanda had consistency of soup and tasted vile, full of artificial flavourings and rubbery chicken.I have uploaded a photo.Don't waste your money on this embarrassment of a place.

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Ate here today for an early Father's Day meal. Service was fantastic. Great foodWill definitely be backHighly recommend

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Ordered a takeaway last week, placed an order online, status showed order was being prepared so drove to takeaway to collect order. We waited 20 mins but it was clear they were closed. The order status showed it was still being prepared 12 hours later ! They have taken the payment via credit card so will take this up with the card company. I left several messages on there chat system but have not had any feedback.

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We love this place and was so disappointed last night with the standard of the food. It’s gone completely downhill. Phoned the order through and told it would be an hour and a half. Waited a bit and took the food home. No salad with the starter. My chicken pathia was the worst I’ve ever had. The chicken was tasteless and it was as if there was a batch of sauce, they added some chillis and put plain chicken in. Really watery. You get better from supermarkets at half the price. The chicken biriyani wasn’t much better. The boiled rice wasn’t nice either. I’ve been dieting and was looking forward to this as a treat. I ate a third because I was hungry and put the rest in the food waste. Don’t waste your money or time. Such a shame as it used to be stunning.

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Don't bother ordering it doesn't turn up. Second time I've ordered though foodhub. Gave them the benefit of the doubt wish I hadn't bothered. Walked down after no answer on the phone and it was shut.still says open on google though 🙄.

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Ordered online for delivery, food was over an hour late, cold and not very apertising. Phoned the restaurant who were quite rude, they eventually told me-to call in for a refund. Called in and was then told that as I had ordered on line through food hub I had to contact them! Finally managed to chat on line and 🤞I will get my refund. My advice, don’t even bother!!!

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Often had food from here, but seriously disappointed today. Ordered takeaway at 6.13pm and food was not ready until 8.25pm this was after initially being told at the scheduled 7pm collection time that the chefs just need 10 more minutes. Really really bad communication about what was going on and took over an hour to get some truthful explanation from a member of staff. Supposed to have given a full refund to my card, not seen that yet! If I could give 0 stars I would based on today's experience.

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Called to book a table and spoke to someone at the restaurant who adopts an aggressive tone over the phone and seemed they couldn't get off the phone quick enough, also greeted by hearing the person shout at their colleague. Upon arrival there was no friendly welcome, delivery drivers in and out of the front door, customers waiting for takeaways and a general feeling of chaos. Upon being seated, we ordered drinks (confusion with regards to the orders), then we had our orders taken for food. During our time at the restaurant we heard the person who appeared to be in charge aggressively speaking to customers waiting for takeaways, taking a similar tone with their colleagues and towards customers over the phone. This made for an uncomfortable dining experience and unfortunately overshadowed what would be considered high quality Indian dining experience. I would not recommend this restaurant as a result until they improve the way they treat their staff and customers.

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Decidedly OK, although that's perhaps being a bit generous?Restaurant 2/5Average place, conveniently situated in the middle of nowhere, nowheresville. Decent decor and ok atmosphere. Dirty table cloth? Not on - see photos. Lovely start to the evening.Service 3/5Ok. I won't fault them since they tried, but hardly going above and beyond. Young staff didn't know what halal was, but I won't dock since he did have the initiative to go ask the chef, props. What did annoy me is the only request we had (bring all of it together) was completely ignored....Food 3/5Such meh food. Tough and dry lamb. The chicken was OK and the kebab meat tastes frozen. Sometimes you don't notice, but that wasn't the case here. That being said, once it's in the curry it's less dry but still tough.Madras was so sweet. Not to my preferences but it wasn't bad tasting - just none of the richness of flavour that I was hoping for in a good madras. Felt more like a common stock curry that is modified with chilies and the desired meat.The biryani followed the same thing, the meat was OK but the rice was dry. Bonus - the tomatoes were so anaemic looking it may as well have been white tomatoes.OverallFor a restaurant in the middle of nowhere, it gets me the south Asian fix I wanted, just not to the standard I'm used to in bigger cities. We'll just have to see what else is up for offer before I adjust my score to take into account the unique location.

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Visited this restaurant for dinner while on that part of the country on a day visit. From the outside it was located in a buzzing part of Carmarthen with some parking slots close by. The place modern with very welcoming staff who gave us a table under 10mins even without a reservation (we had to stay in a queue though). It's a shame we were on a vegetarian day as most of the menu was reserved for meats. But the food didn't disappoint and was very reasonably priced as well.

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Frequently asked questions about Cinnamon:
If you have any questions, you can contact Cinnamon by calling 01267 220211.
In Cinnamon they specialise in indian cuisine.
292 customers of Cinnamon have given it an average rating of 4,3.