KFC in Carmarthenshire

Helpfully closed when I arrived, 45 minutes before their advertised time. I have an app order to collect, but no staff to be seen. Several other customers arrived here too, but doors locked.

Visited the drive through last night and was appalled. After reading all the negative reviews customers are writing, I was about to write myself, I shan't bother. Clearly if the directors were concerned this would have been nipped in the bud earlier. I’m reading the same terrible comments from over a year old & it was the same last night. Put it plain and simple just don’t spend your hard earned cash here. If your starving hungry go without & save disappointment.

I dont eat from here but my nephew does so I took him one day after school and the food was vile. The chips are undercooked and like cardboard, the chicken is lukewarm almost cold and the tables are pretty dirty like the place doesnt get cleaned when someone else has sat on it and spilt all grease and drinks. Staff are pretty rude also and arsey but what do you expect from a group of 17-21 year olds?!

Run down, very poorly maintained, dirty and need of a facilities manager inspection, but more importantly an urgent deep clean. Member of staff was friendly. Food was as you expect Look at photos and go back to basics.

Hi there went to KFC 🍗 Carmarthen today for lunch well what a change from three year's ago the waste bins were overflowing the staff couldn't be bothered no wet wipes, everthing seemed to be too much trouble, the place wasn't that busy, no excuses the management needs to get a grip, if not they are going to lose a lot of customers. I for one won't be calling again for a long time.

Really rubbish service tonight. Ordered 6 peices of chicken. Was walking away and thought I should check the box. Look inside and it is six legs. Returned to the counter and said "sorry, they are all legs". Her reply was "yeah" bluntly. I replied " so I take it that's all you have?" And I got a "yeah".No sorry we are out of stock at the mo, or if you wait 15 mins we can do a mix. It was just really bad service. I appreciate everwhere seems to be short staffed at the moment, and I wasn't rude, infact I was very polite. Just think service couldbe much better.

Discussed by the mess when arriving,Waited 35 minutes after ordering, on a fairly quiet evening, around 15 customers,The front door is not self closing and every customer left it open when arriving.Staff seemed lazy and slow with no consern for customersWould avoid ever eating inside

The food was good but the staff did mess up on our order a fair bit and the lack of a napking sent my dad in a rage, considering we were eating with our hands it was quite understandable (you could basically see the steam coming out of his ears lol)

One of the worst kfc I've ve had. No ice tea, no supercharger dip or garlic mayo dip. And hot wings were dry and as if they had been left in the fryer for a week. Shocking...

Top marks for customer service when ordering and quick service between ordering and collecting the food. Tidy restaurant and reasonable amount of parking.