McDonald's in Hambleton

Toilets closed 10pm. Put order in and WAITED 15 mins. Floor filthy in kitchen food and paper everywhere. To the extent the staff were falling over the broom.Tables not clean floor not clean. Too many staff not efficiently working smart.

Wow, this was one of the busiest drive thru I've ever stopped at.Other than the amount of people here all at the same time, I can't knock them. The staff did there best and we all got sorted.Friendly staff and the foods as good as any other McDonald's.

Needed a gluten free burger and asked for lettuce instead of a bun. It was cold, no lettuce, bacon half cooked, fries cold. Very disappointed. Ice cream good

Stopped here for a quick meal & it didn't disappoint. The fries were very good & the burgers were tasty. The shop & toilets were clean. What should you expect from McDonald's?Parking can be a bit hard during rush hours, but that's due to the location.

Slow service, had to wait in the car park for about 20 minutes with lots of other cars also waiting but it was a very small cramped car park with 3 staff walking around with the orders looking for the right cars, so disorganised.Plus they forgot something from our order, I'm just glad it wasn't something from the kids order.Why do they always get the fries ready then leave them to go cold while waiting for the other food, no one wants cold fries!!!

If I could choose zero stars then that’s how I would rate this restaurant. Appalling service. Waited over 20 minutes at the drive thru before they took our order, paid, waited and then was told we’d missed breakfast! Despite arriving at 10.40am. When the food did eventually come it was awful. None of the staff seemed to know what they we’re doing and all customers were complaining.

Called in at 6.30pm one evening. Really disappointed. I know it's just a burger but it was cold so we're the chips. We asked for no ice in both drinks, we got ice. The young man who served us gave me my drink with the lid hanging off. He spilt it but didn't replace it. No serviettes either. Plus the drive through servers looked scruffy and one particular guy had long greasy hair not tied up. Won't be going again

Really great stop. I liked the upstairs seating area just for the change of view. Very friendly staff and the food was good for a McDonald's. Definitely worth stopping by. I found parking at the the first set of bays was not advisable during busy times. It's difficult to get out with all the cars coming in on the one way system.

Shocking service 3 tines in a row now been and items been missing. Doesn't help they make you wait 10 mins in car park for your food throw it in your car and don't even give a receipt. Will not be returning to this branch and I will be making sure none of my friends and family will have to put up with such poor service in the future.

Messed last order up quite impressively, but also to a much less value than paid. Complaint logged on 25th Feb and yet to hear a reply. The customer service department says they're awaiting confirmation from the actual franchise which doesn't appear to be happening. Poor management and abysmal customer service skills, never mind the inability to put an order together properly.If anyone would like to see how to not conduct customer service visit here today!