Cross Keys in Harrogate

We placed our order using the app. Several people came in after we ordered and were served at the bar. After 10 minutes our drinks hadn't arrived so I went to the bar to ask if our order had gone through. One member of staff pulled screeds of paper from the machine and began going through them! The other staff member came over and growled that it had only been 5 minutes! The more pleasant staff member found our order and asked if I'd like our drinks brought over! They were eventually brought to the table,by this time our food had arrived and we were half way through eating it!The food was very nice. Just a shame that the staff on duty were not checking the app orders.

Chose the Cross keys as a camper stopover as it is right next to the racecourse where we planned to do York Parkrun. The food we had was really tasty, especially the mixed grill which was cooked perfectly and was great value. Good range of drinks and even karaoke for entertainment. Already recommended to someone else 👍

Booked a table, received an email confirmation and when we turned up, 'no booking had been written down'. What a great family gathering!! Don't trust the booking or make alternative arrangements.

Very friendly staff, nice pub, friendly atmosphere. We booked a table for 6.30, however, it was about an hour after ordering when our main course arrived. My meal was lovely, however my wife's scampi and chips was lacking in quantity of chips, in fact our daughter's kids meal had more, we think they mixed the two portions up.With my daughter's meal they had run out of cucumber battens so swapped for green pepper without asking.It was a shame because it was a nice place. I was a bit disappointed that no discount was offered for the delay meals.

Really good atmosphere with a good choice of food and beer. Busy due to the cup final but found a table without any problems. Service wasn't quick but not a problem as we had plenty of time to watch the match!

Great Pub. With very friendly & welcoming Staff. Good selection of food on the Menu at very reasonable prices. Highly recommended.

Decent local. Only ever drink there. Food seems standard. Friendly owners. The beer garden is a great addition come summer timr

Food was lovely, nice choice of vegan options- I had the pie which was delicious. Good service on a lovely sunny day and best of all they’re dog friendly!

Free motorhome parking.Fantastic meal with some good ales to boot.Bus stops right outside, less than 10mins to city centre.Excellent place with lovely friendly atmosphere!

Have a decent choice of drinks (not alot for ale drinkers, only saw 1 ale). We went there for a party/reception and the buffet food was nice and the staff were friendly. Only downside was the tables were so wobbly, we had to swap a table out for another as you could literally spin it around due to the legs not touching the floor so the table was balanced on the centre pole.