Domino's in Harrogate

I ordered pizza and a big dip. The driver dropped the dip in front of me and promised to bring another one. He still didn’t arrive and I called the store. The member of staff simply hung up on me when I asked him to hurry up. Totally unacceptable

My pizza was 90 mins late, website and email said it would be 25 mins. Why? They said they were understaffed (like all places used to relying on immigration to tolerate the terrible pay). But yayBrexit, we took our borders back! So now we have British that can't afford to tolerate the very low salary / poor conditions and we see mass understaffing. Who could ever have predicted this completely predictable turn of events?The solution? Dominos should pay their staff more. Cost of living goes up, pay should too. The profits for domino's and payments to the CEO are huge. Not enough money to pay staff properly? Why not cut back there and staff your stores?Also, pizza was flavourless and staff lovely, just some nice kids working in an awful situation. Completely above their pay grade to be in a situation where the website tells every customer 25-32 mins, they then have to field the calls and explain to each, "no it was never gonna be 25 mins, as we're really understaffed.". Also toppings are limited so can't get my favourite pizza. Unless you are vegan, all but 1 are just basically full meat, guess the onions/peppers that used to go on these pizzas were too expensive? Perhaps redistributing profits would solve this too? 🤔

Ordered 3 pizzas and some chicken strips, was ready for us as we arrived to collect about 20 mins later, food was perfect, nice toppings and bread base as it should be, tasted great

Horrible…… dry overcooked lacking of topping. Came stone cold. Avoid this take away.

Bland food, tasteless, very dry and wet base. My mums was also dry and we didn’t eat much. Complete waste of money

Can't give it zero. 3 hrs for some food? Yes it's Friday. And that tracker is pointless if it says it's been delivered hours ago. Staff just shrug and say ring back if it doesn't come. Fantastic. 👏🤨

Ordered with a Voucher and couldn’t use it against a deal so ordered two separate orders… my wife collected them and as we started to eat we realised they were slightly undercooked.. luckily we had made some sides to go with the pizzas as it was late we decided not to complain on the night and have wait for a resolution (suspected fresh order with a wait) and put the kids to bed..Next day visited the store and brought to the managers attention the issue.. he was very understanding and promised to sort out the amount as a credit ready to re-order..Accidents happen and it’s a first we’ve had anything wrong from here the attitude and helpfulness from the staff the next day was the difference between 1 star and 4!!

when you order online it states 25 to 40 minute delivery time. it took an hour and 40 minutes. when it did arrive the pizza wasn't hot and the nachos were burnt in places.if this had been the first time I would put it down to them being busy and bad luck but this is the second time in a row now. they shouldn't take the orders if they can't manage them.

The first time we ordered, it was quick and good so we ordered a second time. Well it must have been in the ‘prep’ stage for an hour. I called the shop, they apparently couldn’t find my order, so they put a manager on who first said it was on it’s way, then said the driver had just left. In the end, it took an hour and a half. Will be going back to our old regular pizza shop

Really bad, within a 3 month period they first managed to completely get an order wrong putting tomato sauce on a custom pizza for a child with a reactive allergy. We have had pizza taking nearly 2 hours and the latest was a disaster. Chucked together and falling apart. Slices crossed over the top of others. Seemed odd as the ingredients were not on the lower slice suggesting that the pizza was cooked sliced and over crossing.Anyway, they have put us off take away pizza, we were being lazy anyway. So let’s start making our own instead.