Morrisons cafe in Harrogate

told out of stock on pretty much everything, how can that be when I can see the supermarket, stock in the corner of my eye. Poor eldaly couple after me told the same. Staff seem dispondant and unhappy, makes me wonder if they are looked after propally higher up. All in all I think there is a drastic management problem here that needs addressing.

ordered on self pay screen, was told to help myself to drinks and sandwich ordered, which is fine but the sandwich was out of stock and when i asked about it was told they had no bread. fair enough if stuff is sold out but they clearly had bread because they made my toastie just fine and why let us order and pay for it if it's out of stock? also the drinks we ordered were not available and when we asked about these were told that they've never even heard of the drink we've ordered and apparently the system "just likes to put random stuff on" that they "dont even sell" which its just a straight lie im sorry. awful experience. ended up getting a drink that wasn't even the same price and no refund and sandwiches out of the meal deal section instead of the fresh we ordered.

The service is always great, and the staff do what they can so that you walk away a happy customer. Lovely coffee at a very reasonable price compared to some similar coffee shops.

Got to say this cafe is a bit of a disappointment if I'm honest and has really dropped the ball recently. The service is consistently poor with a general lack of interest or a welcoming feeling plus the whole place is grubby and needs a proper clean (check out the dirty "clean" cutlery) and how can half the breakfast menu be consistently unavailable on a morning? I know that there is a problem with staffing levels, which is unfair on the staff who struggle along, and it seems like Morrisons management aren't bothered by customer service anymore. (I'm sure they won't even be bothered enough to read or respond to customer feedback) The Sainsbury's cafe up the road is miles better for both service and quality

Sadly the food was not the best & although the staff are friendly & working hard unfortunately the service is poor due to the fact there is usually one poor person trying to do everything. The cafes used to be great but menu changes & lack of staff have spoilt a once good place to eat.

Gone massively down hill. Management changed the layout and the way the cafe operates it was absolutely brilliant before now it's abysmal your stood queing for ages usually because for whatever reason the app won't let you order for Starbeck. Last time we was in there we ordered drinks which you get yourself but the machine was out of order so no drink. Food turned up later which is fine if they are busy and are cooking from fresh but it wasn't the bacon was rock solid everything looked like it had been sat such a shame.

Good value, and casual no pressure service. Sadly they are very understaffed, and it's the serving staff that get all the flack and rudeness from very impolite customers who are just plain ignorant as to the "why's and wherefores". If this continues, Morrison's cafe will always be short staffed . Who on earth wants a job in being abused all day ?.. there should be a large customer notice put in place near the cafe entrance saying " ABUSIVE CUSTOMERS SHALL BE REMOVED" With the necessary means to carry out these actions . It's disgusting how management allow their staff to be treated . I'm also sick of being over charged for goods I've bought in store , this is a long standing problem that needs sorting out .

Cafe could do with a good clean. But food was nice had some taste this time.

The staff were very helpful but getting a table number before ordering is impractical for those eating alone.Nice surroundings following the refurb but a very poor system.The food wasn't great. Not expecting 5 stars but cold chips are not on. Good portion sizes though, couldnt finish mine!

Good budget friendly cafe. Had a breakfast on the half price offer which was beyond a bargain.Decent enough for the money. Ordered via the new at table online service. Worked flawlessly.Simply walk in, sit at a table, order online and pay online and they bring it out.Cafe has had a refurb and lots and lots of seating as it's a big cafe.Fine dining it is not. However for a decent quality meal at bargain prices you really cannot grumble.Will return.