Weetons in Harrogate

Cute place to enjoy a coffee and a treat street side with a view of the park. Reminded me of being in Paris…

Well worth a visit Good Ambience Well stocked supply of fresh meats, breads, cakes

Shameful I am being generous giving one star!Reasons:We chose a packed sandwich We could have ordered fresh but we didn't know this at the timeWe asked for coffees We were told we could not eat the sandwiches inside they were takeaway sandwiches so we asked for a slice of cake to share and asked if we were then allowed to eat inside and have our coffee The server said YesWe agreed to go ahead with order and paidWhile waiting for our coffee and cake I had just taken a bite out of my delicious sandwich and my husband had just opened hissandwich when the same server came to us and in a harsh matter of fact voice said we are not allowed to eat those sandwiches in the cafe I said we are waiting for our coffee and cake to which she replied yes you can have them here but not the sandwiches!I asked for refund She refused I insisted and thought I was given full refundWhen we came out of Weetons I checked receipt It was only for the coffees and cake I went to the cash desk and insisted on refunding me for the full amount She expained as we had already opened the boxes and I had started eating mine she binned them and asked if I wanted to see the managerThe manager came He explained the boxed sandwiches were not fresh Customers complain they want freshly made sandwiches He sells the boxed ones at half price and charges double for fresh ones because he has to pay his staff (who prepare the sandwiches) their wagesI explained what had happened He was apologetic and asked if we wanted to come back in No I insisted on a full refund to which he agreed I told him We liked the food and it wasn't about the priceIt's worth paying for but the service and attitude was unpleasant It left a nasty taste really badI said to the manager he should have the takeaways by the entrance door and not in the cafe area because it is confusingVery badly managed I don't blame staff they are only doing what they are told to do only the server could have been a bit polite She had a bad attitude as though trying to humiliate us in front of other customersWe had been indoors for quite a while after having to deal with stressful situations All we wanted was a drive out and have lunch somewhere relaxing peaceful and pleasant Instead It was a very nasty upsetting experience which left us shakey and worse for wear I thought we should have stayed at home but didn't say anything because it wasn't funny .. something on the lines..We should have gone to specsavers?! Now it's funny! 😆We found another place to have our lunch yes pleasant peaceful friendly staff and good food but previous experience still lingers on with a bad Nasty taste ugh and shakey My comfort is in that I stood firm and upright and kept my dignity by refusing the Manager's offer of inviting us in again I made it clear it was not about money or the food (should have gone to Betty's) mmm next time maybe

I love Weetons and usually the quality of the products are exceptional however yesterday I purchased an avocado and when I came to use it today for some brunch I was disheartened to find that it was brown and mushy on the inside and very little of the avocado was edible. I will continue to shop at Weetons I will just be more cautious around the avocados

I ordered a number of Hampers, inadvertently forgot to add the online discount code and needed a definite date of delivery (as I am due to go on vacation) so contacted the company via e-mail. After an immediate response, I was then contacted the following day and had the discount retrospectively applied and confirmation of delivery (1 day ahead of schedule!). Absolutely FANTASTIC customer service, brilliant attention to detail - thank you to Rob and the team!

Splendid shop, high quality produce and a very pleasant environment. I thoroughly recommend Weetons.

Probably the best deli’s in Harrogate. I love the selection of premium meat, Steenberg spices, a Yorkshire brand that it hard to find in many stores. The grocery section is all you need. There is a nice little cafe overlooking the Heath. I would recommend this for anybody looking for a good local deli.

A major disconnect between price and customer service, which will no doubt erode the brand over time. Food quality and choice is not bad (but also not spectacular, particularly in the prepared dishes in the butchery section).My real issue is with patchy customer service, with those behind food counters barely hiding their irritation if you dare to disturb them while they're preparing something by wanting to buy an item. However, I've always experienced a warm and friendly welcome at the till, which redeems things a little, but they need to work on the inconsistency across the team.I started using a Weetons Circle loyalty card, but it isn't clear what the points are worth, how you can redeem them, or indeed how many points you've accumulated. Don't think I'll be needing them anyway.

We have had lunch here a couple of times when shopping, that's all. Called in the other day in a VERY quiet Harrogate for a coffee. We decided to buy the week's food. Is it cheap? No. Is the quality good? No, it's way better than that. Amongst other things, probably the best pork pie I have ever tried. Bonus= they have a nice range of Sam Smith beers on sale, which I have never seen outside of pub. Take away coffee is still excellent too.

Wow! Had an absolutely delicious salmon salad. Great combination. Very friendly staff too! Thanks