Del Gelato in Kingston upon Hull

Very disappointing, which is a shame as me and my family love Del Gelato. The table was dirty when we first came in, we got baby waffles and a cookie dough all for £18 which is quite expensive for what we got. We ordered tap water and it came warm, i know it’s free but we sent it back and still got warm water but the waiter was happy to change it and explained they had no ice. we received our waffles and cookie dough in a good time, so we weren’t waiting very long. Though when we cut into the waffles it fell in two, which i think is poor quality for the price, almost like it got stuck to the waffle machine and was placed ontop. Though i have to say, the ice cream never lets us down, it still is amazing! Just a shame how the other bits were so disappointing as it will be quite awhile until we will return. noticed how it’s gone down hill since the pandemic and had been shut, almost gone abit lazy.

Lovely place, gorgeous dessert and friendly staff, what more can you want.

Payed £10+ for this!! Missing items, no answer when phoned and the 'extreme flake chocolate cake' had never seen a flake. The cake it self was smaller than my thumb!!!

Thank you to your staff. We forgot our shopping and she ran after us in the car park to give it to us. She was really nice for doing that so give her a raise.

Ice cream was okay but the cookie dough was 3 small cookies for £6 🙄

I always love the gelato from here. Great selection to choose from, polite staff and reasonable prices. Last few times I've been have been ridiculous waiting times. My family waited 25 minutes for 4 scoops of ice cream. Seriously, 4 scoops 25 minutes.

Nice and cosy place but they they need to work out on their customer service. I went there with my family and we didn’t receive any warm welcome, as a server if someone walk in first thing you should do if to pay your attention to them, make them feel comfortable and take their orders. We sat there over 5 mins and nobody came to us to ask if we wanna order anything, we wife had to go to the counter to order something.

Lovely cake and ice cream. Very spacious and beautifully decorated throughout. And very friendly staff and good service.

Gorgeous food. Took my son for his 13th bit of a wait but the girls were super busy and apologised so can't say fairer than that. Would still definitely go back.

This place was a surprise, didn’t expect the gelato to be so nice! Parma Violet was delicious, as was the baked cookie dough. Prices were reasonable and the decor is cool!If your staff were happy to give-out mini taster samples before purchase, you might have gotten five stars haha.Will be back!