Gadgie Burger in Kingston upon Hull

Heard great reviews but wouldn't bother to be honest over an hour after ordering and no sign of delivery , no way of contacting as they are (streamlining) the business and getting rid of phones "apparently" finally get through on messanger and told if I cancel I still get charged . absolutely appalling .Checked delivery status and had been updated so if it does arrive it could be upto 3 hours from first order.

Don’t order if you want to receive food on time or within a 30min window of that time. Try 2 hours post order and you might be in with a chance. 2nd time experience of the same thing. Cannot contact either phone line fails

Burgers and fries are absolutely spot on thanks guys😊can't wait to order again

Stone cold on delivery. Waited 2 hours for 2 burgers and a hot dog which I could of lived with if it wasn't freezing on arrival. Waste of time

We ordered food at 8pm eta 9pm, 10.35 no food, I assume there shut as they is no answer, Having been told at 9.15pm the food is on the way this is awful, how can people with these types of businesses think it's okay todo this? If this is how so called half decent food outlets are ran it is very shameful, more fool you gadgie burger. Rubbish will never attempt to get food from this s...t show again.

I can't understand why, when I ordered a mexicano burger through Uber eats, which is described exactly as follows: "100% beef patty, topped with scotch bonnet chillies, jalapeños, Gadgie hot sauce and smothered in cheese" when what I got was a completely different burger, it was Bolognese on top of a burger with some jalapenos and cold unmelted cheese on it.I didn't ask for Bolognese, or the tortilla chips from Aldi (at least buy the mid range ones and not the nasty 30p ones that taste like plastic) nor were either listed as part of the burger and where were my scotch bonnet chillies? and hot sauce?I feel ripped off, the patty was nice but that's all I'm afraid even the chips were greasy and overcooked. Charging eight quid for this burger when what I'm getting is something entirely different is shameful. Won't be going here again.

Very nice food!! Friendly service just a shame they don't stick to opening times checked out the opening times on the door yesterday wasted my time walking 45mins today so my 5 star rating from yesterday was undeserved. Real shame

Ordered a chicken burger. Look like it had been double fried, chicken was as tough as old leather boots. Also ordered a pizza burger but no pizza sauce in. Staff in shop wasn't wearing face mask or hair nets in kitchen, they offered us 15% of next order. The manager from home offered us £10 from next order. I wouldn't eat this again even if they paid us. Gone down drastically down hill since last used.

Absolutely shocking service given to me tonight! Their customs are unacceptable, we ordered our food at 8:30 pm to it not even being delivered. They didn’t even give us updates on the delivery status, nor even answer our phone calls to ask about our order… this is just very unacceptable and I recommend not to order from here unless you want your food to not even arrive!!!

Ordered on Uber Eats - food was due to be delivered between 1850 and 1910. Arrived at 1925. All but one item was not hot and carried little heat. One of the orders was not prepared to the order specs.Was more than happy to walk the approx mile to the shop.with the incorrect orders to get my money back and hand them back to be told it wasn't possible as the manager/owner wasn't in. Was firstly told the owner is off with covid and then told he never comes into the shop anyway. James then said if you just accepted a new order it would have been done by now he had a Really agressive couldn't care less attitude. And just told me to talk to Uber. Even though Uber won't handle the case as Gadgie deliver their own food.If the owner never comes in I fail to see how that's a good thing for the company.It was the general attitude of not caring about the quality of the customer experience that really has put me off.Late food, cold food and bad attitude from the staff.