Ruby Spice in Kingston upon Hull

Just had a delivery from Ruby Spice which is normal very good. But tonight wot a shame The delivery man didnt have a clue on the price paid nearly £30 for a £25 meal. And it was the most greasy Indian i've ever had.

Tasty Biriyani available at Hull, must try

Placed the order by scanning QR code from a leaflet which I got from the shop weeks earlier, it took me to the order page where I placed my order for delivery at 6pm to be delivered at 20:20 and payment was taken. At 20:30 I called the takeaway to see where the order was , then said wouldn’t be long , called again at 20:45 and was told they were running late and would be 10 minutes. At 21:05. Called again and the shop called the driver who said he had delivered everything, I said he hadn’t been to my address and that’s when he asked me which platform I’d ordered with , told him how I’d ordered off his flyer and he said they don’t use that anymore, I said well it took my order and sent me an email confirming it , he said he’d make the order which I had to reorder on the phone and finally at 10pm it arrived..!! Only good thing was food was nice

The food at Ruby Spice is absolutely delicious, I've eaten in the restaurant and through take away and it's always fantastic with great choice too. Staff are very helpful and assist with choosing a meal. My only reason for not choosing 5 stars is because it is quite tricky ordering take away; the Just Eat version doesn't show the whole menu, and if you try ordering on their own website, it doesn't allow you to add your postcode and process the order. It canhen be quite hard to put the order in over the ttelephone.

Second Time ordered and was fabulous! (First time also) they helped describe a different meal I don't usually choose but purely because I wanted try to something different they was great help! Chicken tikka masala is a massive winner in my house and for the adults we has chicken parashi which was a wonderful change.I am no good with dips so as I went and collected he brought a plate of all of them to explain which was what...such a kind thing to do! Mixed pickle is what was wanted and he even gave a extra dip free 😀Always fantastic service at Ruby spice with divine tasty food. Will be ordering again for sure.

Service was good. Staff was nice and interactive. The food was great. It was a nice experience.

Eat in or take away - this is the best Indian restaurant in the city by some margin. Don’t be put off by its humble surroundings - it’s the food that counts and this joint nails it. The Nawabi Khana is one of the best curries I have ever tasted - and its as good every time, which is a testament to their consistency. Overall a great find.

Best restaurant experience I've ever had from anywhere. The owner is clearly very passionate about pleasing his customers, as when we arrived we received a warm welcome, and were offered the option of allowing him to make a completely unique curry for each member of our group.The curries he made for each of us were entirely unique from one another and each one tasted fantastic, and you could tell he had much confidence in his skill, even offering to take the food away and make something else we may have initially wanted off the menu had we not enjoyed it.Everything we bought tasted fantastic, the staff were all exceptional, the price is very reasonable, and the general vibe of Ruby Spice is fantastic. If you want to experience a dining experience like no other - Ruby Spice is the place to go.

It's an ok place but nothing to get enthusiastic about. The service was poor in general and painfully slow. It took a long time before we were asked if we wanted drinks, which should be the first thing after being seated and before the waiter walks away.The food was ok, again, nothing to rave about. The dishes were heavy on sauce and light on meat - resembling a thick soup with a few chunks lobbed in.A starter, main course with rice and nan, and two beers came to just short of £25.00, which is not cheap. For a fiver more I could have eaten less sauce, more meat and enjoyed better service in a much smarter venue such as Fazenda in Leeds.I would not recommend this place.

Hi. I've ordered from here lots of times. The food was lovely.I ordered a take away on the 19.10.15. The man taking our order didn't seem interested in our business. My husband repeated our order three times. Our food arrived 75 minutes and it was not the food we ordered. My husband telephoned ruby spice and was spoken to in a rude and abructive manner. The man was argumentive on the phone. We asked for the right order to be delivered or for a refund. We were not given an answer to what was going to happen.My order was delivered reluctantly around 10pm.I feel this is POOR CUSTOMER SERVICE SKILLSHow can you run an effective business with communication skills such as the ones we had to put up with tonight.DISCUSTED WITH THIS SERVICE.