Marks and Spencers in Leeds

I went in today. The cafe was dirty. There was 3 people stood in the kitchen talking. Most of the tables were full of trays and cups. I had to move some trays before i could sit down. As you can see behind the counter was a mess. I went to the Ladies and they were a mess. Its usually a lovely place.

Very nice and big shop - they are M&S afterall! On the ground level (and higher) it is the clothes & other home stuff. The lower-ground is for foods etc. It is spacious and clean. Foods, fruits, desserts, bakery and so on are fresh and looking pretty good. They have a variety of products, you can always find what you want/need. What I found interesting is, they used not to have plant-based products in the past; however, recently they have something new for vegan people and some of them look really good! BRAVO! Such a big&nice step!

Just been in the cafe for lunch . The service was quick and pleasant but the chicken burger was very dry !! I felt it had been cooked more than once perhaps re heated in the microwave . Not a patch on Pudsey M&S cafe !!

Brilliant service received from Tapiwa.I was looking for 3pk work shirts in store. I asked a member of staff from the till (which was Tapiwa) as I can't find my size on the shelf. Tapiwa was helpful and attentive. He helped me check through the shelves, stock availability in different M&S stores and online. At the end, he looked into the deliveries that their store just received and he managed to find the shirt I wanted but in a slightly bigger size but different fit. However, he offered me to try out the sizes and I am happy with it and made the purchase. Thanks again to Tapiwa for getting me new shirts for work in time.

Always love M&S, especially their food, cannot beat their quality.

I used to buy a lot of my clothes here, but am very let down by the quality of your autumn collection this year. I have worn these items (and washed the jumper once) less than five times and they've already gone quite "bobbly".

My wife and I regularly do groceries shopping here and staffs are nice and kind! They also sell quality clothes as well and I have several outers from here. The prices are reasonable here given the quality of them is quite good.

Poor service. Went in to buy a few suits. Went in just after 8am so I knew it would be quiet. Spent 10 minutes in the suit area, 4 members of staff walking around, chatting with each other. Not one offered to help. So I left and went to a shop with decent staff.

Nice and big branch of M&S.It is a 3-storey building with Men, Women and children compartments.The uppermost level is for home and appliances and the lower most is the food hall.There is also click and collect service in the - 1 level as well as an M&S Bank.Staff are nice and helpful and working hours are convenient.There are multiple fitting rooms and public toilets as well.

Love the cafe! Food was so freshly made! Love their all day English breakfast! Yummy!