Russels Fish and Chip Takeaway in Scarborough

Very lovely chunky fish, value for money clean and staff are friendly.

The dining area and toilet is very clean and welcoming. It's just a shame that the food provided was of such a low standard. The chip portion was abysmal for £2.40, and their condiments are not easily distinguishable. The chips themselves were average tasting, and weren't anything special. The staff was nothing but miserable and customer service was non existing. No cutlery and if you want to use a knife and fork you've got to pay.Will not be coming back.

I’ve been to a lot of bad fish and chip shops in my time - I’m sad to say that this is one of them. The fish is mushy and the batter tastes like oil, not to mention it is served still soaking in oil. The chips are passable at best, and even then my friend ordered a portion of just chips only to receive an amount that wouldn’t fill a packet of wotsits. The mushy peas are extremely bland and watery, not to mention having barely any colour. I came to this fish and chip shop hungry and I left hungry. On top of all this, if you’re opting for a dine-in experience, you’re offered no plate for your food, and the same wooden forks offered to those who opt to takeaway, there is also no cutlery present on the tables. Extremely disappointed.

Cheapest sausage, cheapest gravy, mushy peas were runny and flavourless, chips were greasy and below parr. Portions fit for a 3 year old and the staff couldn't seem more miserable if they tried. Without a doubt the most disappointing meal I've had in a long time and not the cheapest either.

My experience at this establishment was atrocious. Whenever I go to whitby I try to go to a different chippy each time to find my new favorite and I call tell you this chippy is easily my least favourite, mostly due to the service but that doesn't mean that the food was it's saving grace at all.Upon entering the chippy (which is not called Russell's, it is now Angels) I was met with the most unwelcoming and miserable woman ive has the mispleasure of being served by. I asked for my group of 5 if we were OK to sit in as it was in the evening and didn't know if they were due to shut soon. Although she confirmed it was ok the chew was not appropriate or called for, upon me and my friends ordering our food we were spoken to with attitude and I was ignored when asked for tarte sauce. Upon collection my food was under someone else's name? And I wasn't offered scraps like you usually would expect? Thankfully this was my last experience with any of the staff.The food portions were fair, I got a cod and chips with gravy which tasted ok, not much flavour in either area, the fish was supposed to be the star of the show but despite efforts with cooking to order the fish was still super soggy and mushy, pretty flavourless unless you add salt and vinegar. The chips were cooked nicely but still lacked a lot- I don't even want to comment on the gravy.Overall, I will not be returning and there is room for major improvement with this restaurant.

Best fish I've ever had. Great service too with a smile

Amazing fresh fish and chips for a good price. Place was welcoming and clean.

Delicious fish and chips can highly recommend them last three times I've been to Whitby always go there 😀

Service was fine and the place was clean, including the toilet, which was very nice but separated from the dining area by only one door. The fish was small, and mushy peas were runny and flavourless.

Huge portions and classic seaside taste. This might sound silly but it tasted like the sea and I think fish and chips should! Props to the staff who were flat out and looking very hot and bothered but were still super friendly, smiling and serving everyone quickly.