Ni Hao in Sheffield

After ordering i was happy with waitingAn 1hour for the delivery... But 90mins and still no food?

If I could give it a -100 star rating then I would. Worst takeaway I have ever ordered from. Waited 2 to 3 hours for an order that they said would take 1 hour, even though I live close to the takeaway. After 1 hour and half I then phoned back and they said they hadn't even started cooking it yet. The staff are so rude, no apology at all. When it finally arrived the food was disgusting, stale prawn crackers, horrible tasting chow mein. Just over all, disgusting. Really don't know how ni hao are still open. Looks like I'm not the only one saying this, looking through other reviews. Trust me, if you order from these you will definitely feel that you've wasted your money. By far the WORST TAKEAWAY EVER.

Had a few orders from here and gradually getting worse and worse. Sick of them forgetting items when delivering so started collecting. Still missing items when collecting and then telling me to pop back and collect the item! I'm 3 miles away with a part meal already dished out for the family!!!Went to collect while in tier 3 of a covid pandemic thinking measures would be in place but nope. The takeaway was full of customers. Some with masks and some without. Staff not wearing masks and brushing past me. I went to collect my food at the time I was told only to be told another 10 minutes when I got there. I said that I will wait outside as I don't feel safe in the takeaway with the amount of people in there. They just wasn't bothered. Must have been 8 - 10 customers in a tiny waiting area with 3 staff members floating around.Will be using Kings Garden from now on.

First time I have been to this takeaway, at 6pm in the evening . I ordered and waited outside for it.Customer service was very good and friendly and only waited approx 10 minutes, even better was the fact that the staff member brought it out to me! Food hot and tasty and Sedona will go again.

If waiting 2 and a half hrs is OK for a takeaway then yes it's great. My advice is don't waste your time.

I appreciate we are in a difficult time, and that business can be affected by this. However it does not excuse the complete disregard for customer service. After waiting 1 and a half hours for our delivery, I called to see where it was. The reply I got was ‘ermmm, it’s busy’. I appreciate that when places are busy that this can affect wait times, but to be told of this would have been appreciated. I called them back 30 mins later to be told that they are on their way. Another 25 mins later and we received our food. Just under 2.5 hours wait and no apology what so ever. Then, as if the atrocious customer service wasn’t enough. The sauce pots had clearly been put in the microwave, because as my brother was helping himself, the bottom of the pot fell out where it had burnt and scalded his hand.Absolutely disgusted with experience and I will NOT be coming back.

Ordered from here last night we had chicken balls, chicken chow main, prawn toast, chicken satay, chips prawn toast. Plain noodles nothing fancy all chicken based food there was 5 of us eating and every one of us is ill today and the only thing we all have in common is eating this food we shared everything So everyone had a little bit of everything

Fantastic food ordered and delivered tonight.Told 1hr 20 mins for delivery, turned up early, piping hot, fantastic value.Thank you once again 😊

When I just called up for a Delivery the woman on the other end when I asked her to repeat my order told me I was getting on her nerves. So disgustingly rude.Obviously I cancelled my order.Last time we ordered from there our delivery took 2 hours. And one of my friends got sick.......

During a weekend away in a remote cottage, we ordered a meal for 7 people to be delivered. The order taking was efficient, the delivery drivers had a nightmare finding us but kept in touch by phone and despite the problems, the food remained piping hot, the order was exact, the portions were a good size and the food delicious. Would definitely recommend this takeaway and wish it was closer to home.