Orient Express in Sheffield

HORRIBLE SERVICE. Slow and dishonest. We had hotpot buffet (£26++) and was only limited to two hours but they took MORE THAN TWO HOURS to serve our food when the restaurantg was obviously not busy (in fact, only 50% full). We rushed them couple of times, they even misplaced our orders and we had to place order again. We waited till our pot went dry. For the third time, a super rude lady told us that we have exceeded our two hours and we are “wasting” their time. PLEASE. Who is wasting whose time?? The slow services or hungry guests waiting to be served?? Worst attitude I have ever experienced in Sheffield. We all agreed that they purposely drag their services to avoid us eating to our hearts’ content. Will never patronise.

We went on a Saturday evening, the service was pretty bad but the food was tasty (while lukewarm).Our orders weren't taken for a while and the waiter seemed confused and stressed during our order.A waitress came to us after 15 minutes and asked us to order again as the order had been lost.We then recieved our drinks at last and the starters came out quickly and were really tasty and hot.The main dishes came in good time but they were fairly cold and it seemed like they'd been left waiting. Our side dishes of rice didn't appear until we asked and we realised they'd just forgotten to give them to us, so they were also sitting out before serving.Overall great food but terrible service, therefore the prices don't seem reasonable.

Went with my sister, good food

Quite and friendly restaurant. The food was good too.

Authentic Chinese food aimed at the Chinese students studying at the nearby University. Tasty and very quick. If you don't look out of the windows, you could feel that you really were in China.

Perfect place for a hot meal after a cold walk in the rain. We loved our noodles especially the beef ho fun. Good value for money. Comfortable temperature. Service could be friendlier, but hey, you come for the food.

Excellent.Found this by chance when visiting Sheffield University.£7 or £7.80 lunch deal.Great friendly serviceFree soupFree drinkMy wife asked for a slight change to one of the meals, no problem.Meals came out promptly.Food tasted great and there was a good sized portion.Worth a visit

I have been visited this restaurant for several times as the food was acceptable although not very delicious and the price is reasonable. However, I will never visit this place ever again.There is this waiter with extremely bad service. He was being impolite while ordering food and had kept me waited for a long time at the counter while he was doing his own things. This service is utterly unacceptable! I would excuse you if you could just apologize for having to get your things done before you get to me.The worse part that cross my bottom line was, I have decided to use card payment and he didn't tell me there is this additional 50p charges! No other restaurant have the same charges, nobody would expect you have got additional charges! I only realize that after paying the bills and then I ask him about it, but he did not show any sense of apology.Not sure if that person is a boss or an employee, but if I were the boss, I will fire him for sure. Since the food is not very special either and now that the service is so bad, I will never visit again, nor would I recommend this place to any of my friends.

An absolute pleasure to dine in. Staff are all extremely polite, welcoming and very helpful. The standard of the food is outstanding. It's presentation and it's flavours are exquisite. Highly recommend this to anyone. Will return for many more visits

Went here for dinner with my partner as he'd heard the food was good from friends. The food was amazing, as promised. Huge portions and really reasonable prices. I'd recommend getting the honey roast pork, if you enjoy flavoursome belly pork. The wait staff were a little meh, and it was a bit nippy inside, but well worth a visit for good Chinese food.