McDonald's in Wakefield
Where is McDonald's?
🏠Racecourse Retail Park, Park Rd, Pontefract WF8 4PR
Classic, long-running fast-food chain known for its burgers & fries.
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Opinions
Karen P.
Absolutely bloody mayhem, no table service, no McFlurry's, food barley warm. Was very disappointed.
Daniel R.
Food is spot on 9/10 times. Really do rate the restaurant but this is let down by the deliveroo/JustEat/UberEat drivers who fly into the car park with their small delivery cars at stupid speeds, take parking spaces reserved for the disabled or people ordering food for pick up.
Amy K.
Absolutely disgusting went down to go get 7 free meals as the meals we had before looked like they were there all day,to be told we were only allowed 5 meals even tho had paid for 7 we were shouted at by a manager called Olivia this is behaver that’s not on when ur ment to be a manager and have respect we are taking this further as she decided to swear at my oldest daughter this is disgusting behaver that shouldn’t be acceptable!Bad customer service
Hayley
Very bad customer service. Will not visit again. Asked for BBQ wrap without bacon and was mocked by staff. Then they only took pat of it out. Waste of money cold chips and tasteless
Nick
Drink was under filled by about a quarter of a cup. Asked them to top it up and was told the manager has told staff not to fill drinks to the top as it’s costing them too much money. Having worked at mcds previously I know a cup of soft drink costs 2-3 pence (and sold for £1.09). If literal penny pinching to this degree you’ve got bigger problems with your business. Won’t return after this.
Scott
At this point you’re probably better off ordering online. If you actually go to the restaurant you’ll be waiting forever while they do Uber/just eat orders. Went for breakfast other day… waited 15 minutes for my food. Doesn’t exactly seem fair, staff seem run off their feet with the restaurant to deal with and deliveries.You would hope actual restaurant visitors would be priority but nope.
J P.
I guess as far as a McDonald’s goes, they are pretty decent. I've been here many times now, only a few times have they had no Mcflurry's and only once forgot to include my fries. Staff are respectful, the place is well kept.Gets busy around end of school hours as there is 2 schools nearby so plan ahead during the week. I usually order ahead on the app and collect via drive-thru.
James L.
Horrific, don't go inside you will be ignored by the 10+ staff behind the counter while they prioritise Uber eats meals. No click and collect spaces either as guess what the hoard of Uber drivers are all in them. This is not unique to this McDonald's I have experienced this at every one I have attended. If it wasn't for the kids weekly treat I would not be anywhere near this ghastly place.
Princess B.
AVOID!!! Rude ignorant staff. Going through drive thru, it was queuing but we we didn't mind waiting however when we got to the order point we were kept waiting while they just served the other order point, then when we got to the window the woman never spoke to us once, moved down to collect our order and the lad there wasn't much better, got our food to find it cold.
Harry D.
The place is clean and tidy and the drive thru is quick. I ordered a bacon roll meal and was served quickly, returned home with my meal and there were no hash brown with the meal so I returned the meal and explained there error to the manager and asked to make a complaint and my money back. He goes to the cook area for a few mins and returns with a new bacon roll and hash brown and asks what drink I wanted. I said to him which part of "I want my money back" do you not understand.he goes to the till and gives me ÂŁ4 back.does not even address my complaint nor do I get a apology. Shocking service and it's safe to say I wont return there.
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If you have any questions, you can contact McDonald's by calling 01977 602919.
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In McDonald's they specialise in fast food cuisine.
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2.102 customers of McDonald's have given it an average rating of 3,7.