Queen's Mill Tea Rooms in Wakefield

Whilst this has never been the place for quick service, Sunday 3rd July took the prize for the slowest service ever. Two hours to be served two orders of sandwiches and a salad!A table was booked for 1.15 pm, we were shown to our table and left to decide what we were going to order. 15 minutes later, back came the server for the aforementioned order only to inform us we couldn't have anything we had ordered as the "specials" were no longer available even though the specials board was still clearly on show.Another 15 minutes and the order was placed. Another 10 mins for two of the drinks to arrive and 10 minutes later the third drink arrived after we asked where it was. Need I say it was lukewarm.40 mins later the food finally arrived. There was nothing wrong with the food perse but the drinks we ordered along with the sandwiches were now no longer there.To top it all, the couple who came in towards the end of this fiasco ( something to do with the business) began telling customers that the specials were available. The only apology came from a pleasant young lady who served the drinks. One of the staff was overheard saying there had been a bit of a wait! In two hours the whole menu could have been served. They even let one older lady sit waiting for a very long time before informing her whatever she'd ordered was not available.If you'd informed us when we came in that you were having problems with the orders, we would have gone elsewhere.

Lovely coffee and cake. Very impressed with variety of meals on offer and will definitely return for lunch another time

Had a lovely paella, lovely to be able to help a local business instead of a big chain. Staff very friendly and helpful.

A very well presented and prepared lunch of Spanish omelette. Our cake was delicious too. A nice little spot for lunch. Only drawback was waiting times as they seemed understaffed. The waiting staff were very helpful and pleasant.

I booked a table on the 2nd April for todays visit for 8 people. We arrived and we were told we weren’t booked in, but they we’re able to sort out tables for us. One of us ordered a sandwich on brown and waitress brought it in white, when they said it was on brown they said they ordered white bread, then returned with their sandwich, once this was re-made. So they had a little longer to wait, compared to us. When asked for salt as the salt pot on the table was empty they returned with some sachets and another salt pot and banged/slammed it on the table. Not happy with their customer service today, but the food was good as previous meals I’ve had there.

Fantastic customer service, very warm welcome from the staff, Excellent menu great choice first class food, wil be visiting again soon 😀 very dog friendly also

Always a lovely friendly welcome with lovely home cooked food. Highly recommended. ❤️

12/1/2022 Been Today With My Husband For Afternoon Tea 🍵 From Walking In At 12.50 To Walking Out At 14.10 The Experience Was A Wonderful One All The Ladies Who Served Us Was So Friendly And Welcoming The Coffee's And Food Was Beautiful So Tasty And Very Filling Cannot Wait To Visit Again If I Could I Would Give More Stars The Ladies Deserve Them

Lovely tearoom, decorated nicely, friendly and helpful staff. They got a bit confused about my dietary requirements, but apart from that we had a lovely time. It's great that they are making use of the lovely old mill buildings, and that it's a working heritage flour mill.

OK café with very nice staff.Disorganised, though. They "lost" our order, then, after we placed it again, they got it wrong. It was right on the third go, but two staff completed it, meaning it arrived twice!There was also a mix up over what our table number was. Apparently, it was table number four, though that did not match either of the two numbers on our table.A lovely pot of tea in China cups - very nice. The coffee was, likewise, excellent. Two of us had cake. The raspberry cake was very good, the coffee and walnut cake was okay. I ordered a scone. It appeared to be a cheap, shop-bought scone, heated in a microwave so that the centre was like dough and almost inedible.Vases of dead and dying flowers dotted the café.We had a wheelchair with us and, although there was ramp access to the tea room, there was no disabled toilet and the wheelchair would not fit through the able bodied toilet doors.It has potential to be a really good café, but, at present, it is not.