Basilico Pizza in York

Tasted pretty good loved their garlic herb sauce but they just didn’t put on the olives I paid extra for and missed off the bacon that was a part of pizza I ordered, even still it was a pretty quick delivery and tasted good just kinda annoying

Absolute disgrace fried chicken burnt, chips reheated, kebab thrown in with a pitta bread never go back

Ordered on Deliveroo. The guy called half an hour later and said it was too far so not going to deliver and to ‘take it up with Deliveroo’. Con men trying to take money off people and not delivering food. STAY WELL CLEAR

Awful customer service ordered a pizza through just eat, everything was confirmed and seemed like it was on its way. Called after ages went by and they said they hadn’t received the order even though I have the order number on just eat the man said the machine was broken and hung up on me. Which is clearly ridiculous as they can switch off the machines and call justeat to turn it off. I get he was tired but there was no apology and he was incredibly rude.Didn’t get my pizza as everything else closed.

I wanted to try something new at a new place I have never been. And so, I ordered off Deliveroo at 2:20am. The restaurant accepted my order so I assumed they were making my meal. It said it was preparing the food. The estimated delivery time was 3:10am. Got to 3:12am and I was getting concerned so I contacted help from Deliveroo. Deliveroo customer assistant tried to call them and no one picked up. They told me to wait 10mins and so I did. And guess what happens.... Still no food. So the Deliveroo asked me one more time to wait 5mins and I did because it could be busy or COVID guideline. And at the end, still no freaking food. I stayed up late for the food. I know they close at 3am but I ordered at 2:20am so I thought they'll have time to make my order and since they accepted my order.Anyway, do not order from them. Thank gosh I got my payment back from Deliveroo. I would give them 0 stars if I could!

Ordered late so late delivery was to be expected. Arrived cold and completely wrong, ordered a doner pizza and got a meat feast calzone?! They couldn’t be more different

Basilico Hot Shot pizza and a good book = a perfect quarantined evening.

Terrible customer service. Rude, misogynist guy who kept calling people love and darling.Sent an order to someone else's house and when I called to rectify refused to sort the issue. Then called us to fight back when a complaint about their service was registered.Honestly is the guy running this an actual child.DO NOT ORDER.

What a fantastic establishment, if you are rather not sober on a night out, they will look after you, I promise. In addition, they have a toilet here, unlike McDonald's, so if you come here at least you can feel looked after. Absolutely 10/10, also they play great music in here late at night.

45 minutes late on delivery... pizza is literally cold! Like I normally get chips from other places and this pizza is colder than what others would be like even after me eating chips first if you get what I mean... they said delivery was so late because they were so busy.... it was 3.45 am, I work nights the only place that would be slightly busy in York city centre would be McDonald’s.my boyfriend has gone to bed while waiting for the food because he was drunk and tired and tbh all he wanted was a takeaway. Also please make sure you specify properly if it’s coke or Pepsi because Pepsi is grim.Never ever ordering from here again! One of the worst takeaways in York! Wouldn’t even feed this to my cats tbh.Sort yourselves out.