Nando's in York

Great service and food and I would definitely recommend it for any coeliac diners; the knowledge staff were so good when it came to me needing gluten free and took extra care to ensure the food was safe

Short wait time even on a Saturday night.We were seated upstairs which was spacious, clean and fully stocked with plenty of sauces.The food was excellent, the spict rice was spice than I've experienced before - thankfully the drinks are bottomless.I ordered the Peri-tamer as I love the BBQ flavour which isn't on the main menu.Friendly, helpful staff and a thoroughly enjoyable meal.

Visited Nandos on 1st June Lunch time Had Chicken Burger and Chips the bread bap was very hard the chips were luke warm the Drink machine had no ice had to go upstairs but was not busy down stairs. They seemed to be short staffed. will not be returning again

A few things short on the menu. The drinks machine was out of coke zero and the other was broken.We were told be would be a 45 min wait, but we're seated in less than 10.The food was fast, hot and as you'd expect from a cheeky Nandos

Amazing food, and for some reason some times we get free brownies which is great. I can’t get enough of the extra hot sauce haha

I visited this evening with my girlfriend for Dinner, and we couldn’t recommend this Nando’s enough. She has allergies so we put her food through as an allergy order, assisted by the manager. I ordered a wrap for myself. When the food came, there was no indication that my girlfriend’s food had been prepared as an allergen order. When I asked about it they were so apologetic, and went and remade the food as an allergy order. We then discovered that there was something wrong with my wrap too, so I asked if that could be remade also. I would have been perfectly happy with a remake and would still have left a glowing review, but the staff went above and beyond, giving us a full refund for both of our meals. It was Saturday evening and was so busy, but we felt truly cared about. We then ordered some desserts, which the staff wouldn’t take any money for, despite us repeatedly offering to pay. I couldn’t fault the customer service, and once the issues with our food were sorted they were lovely. Overall a very happy customer, would recommend this nandos to anyone!!

As someone who's not a fan of nandos food, this is a review of the experience but not the food itself. The inside was very cosy, and clean. The staff were polite and very helpful. One of the bets things about a nandos experience is the large amount of sauces you can get, and nandos york did not hold back, woth a good 10 random sauce flavours available. On top of this you have refillable drinks and who dosent love that. The nandos experience was very well delivered.

Had Chicken Burger & chips, delivered very quickly, so I think they had been standing a little while as not very hot. The chicken was tasty, the bun was quite hard & I left it. Plenty of kitchen staff. The server was helpful, efficient & polite. They were not busy. 3* for the food.

AVOID!We waited about 40 minutes for our food, there were only two other tables in the restaurant and it wasn't particularly late either. Then entire time we were there, the staff were chatting loudly about closing and going home. When our food arrived, this is what we got. We complained to a manger about the raw chicken. His response was " we temperature check all our chicken " and " I will send it off to get tested ", where or when he did not say. That was it. He didn't come back to us, didn't take any details, no discount and most of all NO APOLOGY. He then had to remind his staff to temperature check! If the staff took more interest in cooking rather than getting the close done, we would have got our food quicker and COOKED. We're on holiday and we've had lovely food here all week, it's such a shame my partners first Nandos was a big let down. Visit York but skip Nandos!

Useless Nando’s for a take away. Now 30 mins after the pick up time I was given via the app and the food still isn’t ready. Nit that many customers in the restaurant, so assuming g that the app can’t handle delivery/take away orders, or just untrained staff doing the cooking.It would be faster if I ordered in person rather than via the app.Awful experience. Initially told order would be ready in 5 mins, now another 25+ mins after that. Still waiting.