Pizza Choice in York

We using them so many times. If we Cao it all person orders in the house we over than 200 orders and maybe 2-3 times was when the food wasn’t on standard. Everyone can do mistake specially busy times so they deserve 5*

AVOID AT ALL COSTS! This take away did not deliver our food... We have been waiting since 9.30pm (almost two hours). Whoever is on the phone line keeps hanging up when we try to call them. My partner ordered the takeaway and we've had to use my number as they didn't answer his and now they are hanging up ony number. No food, no refund, no apology. There are much better takeaways in York and we have lost money as this company hasn't delivered our food.

I tried to call to see where my order was and didn’t get through the first few times, then when somebody answered I was told they could not hear me and hung up the phone. Then they unplugged the phone. So far still no sign of food.

Been using the takeaway for years and never had an issue. Always great food. However, bit into my meal and discovered a fingernail in the cheesy chips that was horrifying. Not something you’d ever expect and extremely unhygienic. Called and was effectively laughed at and denied. I wouldn’t put my own fingernail in my food. Terrible service and sadly will not be ordering from here again.

I had the paddy burger here and we'll always review food on freshness, size , flavour and customer service. The burger was good with fresh salad , the flavour was standard for chicken burger, beef burger and doner, they forgot to give me my can but were really quick on bringing me 2 x cans to the place I was staying insteadof the 1 x can that I purchased... thank you thumbs-up for efficiency and after service guys.

I placed the order, money came out of my account, two hours have passed and the food still hasn't been delivered. I tried to call them but they do not answer and seem to have unplugged the phone. Just wanted an update. I don't know if this is some kind of scam but they have quite literally taken my money and won't even pick up the phone.Frustrating is an understatement as we don't know if we should order from elsewhere or if the delivery is ever going to arrive. Dont want to pay for two lots of takeaways. Definitely wont be getting a penny from me again

Took order through just eat, money left my account. Order was confirmed by app and was told 40-60 mins. Food just didn’t turn up and no answer on the phone. It ended up getting unplugged as I rang a few times on bounce then it was engaged for the next 20 mins until I got fed up of trying. Very bad service will never use again everyone has problems but to be sat here two hours after my order with no communication at all with Pizza choice that’s just shocking

A busy day in York where if you didn't have a reservation anywhere you didn't eat!! Pizza Choice came to our rescue, delivering to our hotel, very timely, very hot and tasty food. Great service, even came with a smile. Thank you.

Ordered three pizzas for delivery last night, delivery was supposed to take 35 minutes. It ended up taking over an hour. I spent about 20 minutes trying to call to find out what was going on and every call was ignored. I started to wonder if there had been a mix up at just eat and was about to order from somewhere else when the pizza arrived. Not good enough.

Went instore and ordered chicken doner wrap, description underneath said "marinated chicken cooked on grill". got back to hotel and I have doner meat in there which I cannot eat.. everyone makes mistakes so i called them to see if they could drop off what I ordered. I was told they have no delivery service which was a blatant lie as the driver was there while we were waiting. The man on the phone was rude and laughed at me saying I had ordered the wrong thing and he did not give me chance to speak or explain. the description on the board is clearly wrong as below screenshot from menu. Very annoyed and hungry....