Pizza Thyme in Selby

Turned up to collect an order after the 30 minutes suggested wait time. After 20 minutes was getting a bit annoyed a member of staff started explaining how they were having trouble with their ovens. I would have preferred to be told this from the start but these things happen, I was offered a discount and some free cake for the kids. Excellent example of how good customer service goes a long way. The food, as always, was great and I will be back very soon.

Awful service tonight ordered placed at 17:30 food arrived cold called up to complain and was told they will send a new one out and that was cold, apparently no manager available to speak with! I've never had issues with them before

Dont bother dont turn up 2 hours still no pizza just lies wen u ring up avoid

We ordered some food for delivery tonight and it was fantastic . We ordered 2 pizzas and chips and some extra doner meat and it was all delivered within the hour and piping hot .Because we ordered over a certain amount we got a free cheese and tomato garlic bread too .A special thank you to Amy who took our order and we’ve rang back and thanked her .Well done Pizza Thyme we’ve really enjoyed our takeaway . Thank you

I wouldn’t have high expectations of wine from a takeaway in selby but selling low alcohol wine as standard wine for £7 doesn’t seem fair and then refusing to refund

HI. Food excellent, they have never disappointed me with the quality of the food. Reliable professional service. Thanks for all !

I don't know what's happened to this place. It's gone downhill. Ordered today and food was delivered after about half hour which is ok and usual. I had kebab meat and chips. They forgot the sauces but put that right within ten mins. Unfortunately the portion was tiny. Child's at best. Not worth the money. Time to try elsewhere.

Waited almost an hour and a half for two pizzas and they were absolutey revolting. Stale and tastless. I had three slices of mine and binned it. Such a disappointment when you wait and it turns up like that. I don't even want to give them one star.

Order food this evening. A family bucket, onion rings and fizzy orange. Waited patientally for over an hour and a half as it's Friday night and know it can be busy. After that I rang up to check on the delivery. In the background I could hear some confusion which was fine as they said the food was coming. The food arrived and once I opened it upstairs, the food was soggy and cold. They brought Pepsi as the drink also. I rang to explain the situation and it felt like the lady wasn't really listening and was questioning the authenticity of the takeaway quality. She asked us how much of the chips and onion ring and chicken we had eaten. We were honest, we had an onion ring and a piece of chicken (for what was edible) . The replacement came 40 minutes later. The chips were good and warm and so was the chicken. But no onion rings and the chicken was still very bad quality. In the past I've had good experience but this has turned me off now.

The food is always delicious. Service is always with a smile. Very reasonably priced and delivery is an option if you don't fancy fetching food yourself